Our Mission
Our mission is simple. We provide competitive prices, quality products and equipment to keep your home running comfortably, and friendly, ultra-reliable service.
Quality service and products are in our DNA.
We’ve been providing fuels and service to the community for over 90 years – that’s four generations of commitment and care to you and your family. Since we also live in the communities we serve, we consider our customers to be friends and neighbors.
Our mission is simple. We provide competitive prices, quality products and equipment to keep your home running comfortably, and friendly, ultra-reliable service.
If you have a question, you only need to pick up the phone to talk directly to one of our owners. We store our fuel locally and own all our trucks and equipment. So you never have to worry whether or not you’ll get your delivery. Contact us to learn more.
Without you, our valued customers, there would be no Baribault Fuel. Many of you are also our friends and neighbors. You’re important to us. That’s why we prioritize serving you the way we’d like to be served.
If you have any comments, questions, or concerns – we want to know about them. You can call us at 860.274.3284 or fill out our Contact Form by clicking on the button below, and someone will get back to you within 24 hours or the next business day.
The Baribault Team
Joe Lyman
CEO
Sue Santopietro
President
John Santopietro
Director of Operations
Tara Weiss
Customer Service Representative
Testimonials
Best choice we could have made. We especially appreciate the personal attention of the owners. It's rare these days.
Baribault installed our new propane system and did a superb job. They were fast, clean and very fair with the pricing. I could not have been happier.
We can't say enough about Baribault's excellent service. When we had problems with our furnace, they were "johnnyonthespot" and had us up and running in no time.
The guys at Baribault are fantastic!! John was so honest when my husband and I reached out about getting an indirect water heater installed. He helped us weigh our options, and was very honest about questions regarding our boiler. The gentlemen who installed the heater were quick, and ran me through everything they did at the end of the service, as well as answered my questions. (Being a new homeowner, I had a lot!). I highly recommend Baribault, if for anything, their extraordinary customer service.
I recently switched my heating service to Baribault and they installed an air conditioner for me as well. I think they are great. John is very much "hands-on" and takes a strong personal interest in everything. He is readily available and is committed to doing things well. His team is likewise very personable and professional. I would give them my highest rating.
I have to say what a stellar job John at Baribault does. My wife and I are newlyweds and new to Watertown and we were treated like we were family. The staff that we dealt with on the phone at the office as well as the guys who came to do the job were extremely polite and mindful of being tidy and clean while doing the work they did. I cannot recommend them enough for whatever job you may end up needing.
Awesome service. What more do you need to know? After speaking with them, there was no need to call anyone else.
This is a terrific family run company! Their service is prompt and professional and they really deliver the kind of customer service that's hard to find anymore. Even their employees speak so highly of this company and how well they are treated by their boss - that really says something. I highly recommend Baribault Oil Co.
I called today concerned about my central air not cooling my house. I received a call back saying Dave would be at my house sometime later on. I hung up the phone and Dave was in my driveway. Thank you for always providing such quick service. Your employees are always so polite and courteous. Dave fixed the problem and my house is nice and cool again
So far I love this company. I moved last summer, and my stove runs on propane. When I called the office to get the tank filled, I wasn't put on hold, and I was able to get a delivery the next day. When my stove wouldn't light, a technician stayed on the phone with me and patiently talked me through getting the problem resolved. Then, last night at 9 PM., I ran out of propane while I was cooking supper. I called the company, and got a live person in their answering service, and left word that I was out of gas. At 8:40 this morning I got a call back, and by 1:30 I had a delivery. They seem to
be a small company, and they are available, friendly, accommodating and professional.
When you call, a secretary answers, and connects you with a manager who is pleasant and who knows what's going on. (After dealing with a large company at my last rental, ALWAYS being put on hold, talking to people who didn't seem to know even what state you lived in, this is bliss). I recommend Baribault highly! They are a pleasure to do business with.