Frequently Asked Questions

Frequently Asked Questions

Have Questions About Our Company, Products or Services?

Check out our Frequently Asked Questions (FAQs) below for the answer. If you can’t find your question below, you still need help or have additional questions, please call 860.274.3284, or fill out our contact form by clicking on the Contact Us button below and we’ll call you.

Baribault Fuel Logo

Oil heat has always provided efficient and affordable warmth and it’s gotten even better in recent years. Many oil-fired systems now display the prestigious Energy Star label, which signifies that they are technologically advanced and clean burning. Some oil heat systems have efficiency ratings that exceed 87%.

Baribault Fuel will keep track of your oil using a computerized degree-day program that calculates your fuel usage, so we know to schedule a delivery well before your supply gets too low. Here’s the best part: you don’t even need to check your tank or call us. Just leave it to us. We’ll make sure you have what you need to stay comfortable all year long.

  1. Be sure the burner switch is on. This switch is usually located at the head of the cellar stairs.
  2. Your thermostat should be set above room temperature (turn to at least 80 F)
  3. Make sure there is oil in the tank and that the oil-line valve is open
  4. Check for loose or blown fuses, or for circuit breakers in the “off ” position.
  5. Press the reset button, no more than once.
  6. Check to see if the flame comes on.
  7. If the burner starts and continues to run, readjust your thermostat for your comfort level.
  8. If the burner does not start or continue to run, then contact Baribault for service.

The minimum delivery we provide is 100 gallons.

There are two ways to heat your home, hot air or hot water. If your home has ducts located in your floor or ceiling, chances are you have a hot air system. Your furnace produces hot air that is pushed through a series of ducts in your home. The other type of system uses hot water which is produced by a boiler.  The water is circulated through pipes in your home and gets distributed into your rooms with baseboard heaters. Additionally, some boilers make steam which is distributed into steam radiators.

In general, we deliver to the following areas Bethlehem, Cheshire, Litchfield, Middlebury, Morris, Naugatuck, Oakville, Oxford, Plymouth, Prospect, Southbury, Thomaston, Waterbury, Watertown, Wolcott, and Woodbury.

Special consideration may be given for customers outside this area. Please contact our office for details.

Most no heat calls will be covered by your contract. Read your contract and call for details. Service calls that are not no heat emergency calls are also normally covered by contract, if they are done during normal weekday service hours.

We recommend that you clean your furnace once a year. The best time to perform your yearly cleaning is during the warmer months. By doing your yearly cleaning before the cold winter season this will help insure your unit is up and running at its peak performance.

To conserve fuel, keep your thermostat at the lowest setting with which you are comfortable. Although each person is different, temperatures between 65-72 degrees are the most common.

Of course, a lower thermostat setting will help you save on your annual fuel consumption, but you need to feel comfortable. When you are away on a winter get away, you can put your thermostat at 65 degrees but make sure you have someone checking on your home on a daily basis.

Yes we do. At this time we accept Visa, MasterCard and Discover. We can also set your account up for automatic payments.

SERVICE AREAS

Where You Can Find Our Trucks

Baribault Fuel proudly serves the the following towns:

Middlebury Morris Naugatuck
Oxford Plymouth Prospect
Southbury Thomaston Washington
Waterbury Watertown Wolcott
Woodbury
Service Area Map

Resources & Helpful Tips

AFUE

AFUE Rating – What is it and What Is Considered “Good”?

By Sue Santopietro | June 30, 2021

AFUE is one of the most important measures for heating appliances, including furnaces, boilers, or water heaters. If you haven’t heard the term AFUE before or don’t know exactly what it means – don’t worry, you aren’t alone. An AFUE (Annual Fuel Utilization Efficiency) rating – often displayed on a yellow sticker on the unit – is […]

condensing

Condensing Vs. Non-Condensing Boilers

By Sue Santopietro | June 1, 2021

As the weather starts to warm up, you’re probably not thinking about your heating equipment or about anything having to do with condensing, but the best time to plan a replacement for your old boiler is when it’s not in high demand – aka during the warmer months of the year. When it comes to […]

tune-up

What does Baribault Fuel check for when Doing My Annual Furnace Tune-up?

By Sue Santopietro | May 30, 2021

The key to saving energy and money when it comes to heating your home is improving efficiency and one of the simplest and easiest ways to do that is by scheduling an annual system tune-up. The best time to schedule a tune-up service is when you aren’t using your system, so either before winter arrives […]

At Baribault Fuel, we take Customer Service seriously.

If you have any comments, questions, or concerns - we want to know about them.

Call us at  860.274.3284, or fill out our contact form by clicking on the Contact Us button and someone will get back to you within 24 hours or the next business day.

If this is an emergency, please call us at 860.274.3284.
That’s the quickest way to reach us.

Tara Weiss

Tara Weiss

Customer Service Representative

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